Effective Date: [Insert Date]
Last Updated: [Insert Date]

Sterling Mechanical (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website www.sterlingairsd.com or using our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or use our services:

• Contact Information: Name, phone number, email address, and physical address

• Service Information: Details about the services you request or receive

• Payment Information: Credit card or billing information (if provided)

• Website Usage Data: IP address, browser type, pages visited, and interaction behavior (via cookies or analytics tools)

We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support

• Schedule appointments and deliver HVAC services

• Send service confirmations, estimates, or invoices

• Improve our website, services, and marketing efforts

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With trusted service providers who help us operate our business (e.g., email platforms, payment processors)

• To comply with legal or regulatory obligations

• To protect our rights, safety, or the safety of others

4. Cookies and Tracking Technologies

Our website may use “cookies” and similar technologies to enhance user experience and track site performance. You can set your browser to refuse cookies or alert you when they are being used. Some features of the website may not function properly without cookies enabled.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, and disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Your Choices and Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data

• Correct or update your personal information

• Request deletion of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us at the information listed below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised policy will be posted to this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Sterling Mechanical
825 College Blvd, Suite 314
Oceanside, CA 92057
(760) 822-3216
info@sterlingairsd.com